The final decision to replace or refund the payment for a bad fruit, vegetable or grocery product lies completely with the Organik Truck Quality Control Team.
The request for replacement or refund will only be accepted if this is communicated to the Organik Team with a picture within 24 hours of the delivery.
Please do not accept the package in a damaged or soiled condition.
If we are unable to send you a replacement of the item that you have returned, we will refund the payment within 15 days.
All refunds would be through a NEFT transfer/ Electronic Transfer/ Cheque deposit in your Bank Account and no Cash payments will be made in lieu of the same.
Please note that the fruits, vegetables and natural produce might look different from the ones you see on the website.
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